Managing employee Performance Issue

Managers must be equipped to deal with unsatisfactory performance confidently. This course examines a range of practical tools, skills and techniques, designed to help managers carry out positive employee performance management, as well as options for addressing culpable and non-culpable performance issues. Participants will learn about the performance management cycle, how to assess performance and how to conduct a performance interview.

Topics include:

  • Identifying performance issues
  • Providing effective feedback
  • Conducting a performance interview
  • Distinguishing between culpable and non-culpable behavior
  • Using a performance management mapping tool